🛍️ Ordering & Products

Q: Are all products authentic?
A: Yes! We source all products directly from authorized distributors in USA, UK, Canada, and Turkey. Every item comes with authenticity guarantee.

Q: How long does shipping take?
A: International shipping takes 2.5-4 weeks as we source products directly from origin countries to ensure authenticity.

Q: Can I track my order?
A: Yes, we provide tracking information once your order is processed and shipped internationally.

💰 Payments & Pricing

Q: What payment methods do you accept?
A: We accept bank transfers, JazzCash, EasyPaisa, and cash on delivery (COD) for local customers.

Q: Why are prices higher than local alternatives?
A: Our products are authentic international brands with import duties, shipping costs, and quality assurance included.

📦 Delivery & Returns

Q: Do you deliver across Pakistan?
A: Yes, we deliver nationwide. Shipping is free for orders above Rs. 5,000.

Q: Can I return items?
A: Yes, returns are accepted within 7 days in unused condition. Perfumes and personalized items are non-returnable.

🏪 Store & Contact

Q: Can I visit your physical store?
A: Yes! Visit us at DHA Phase 5C, Lahore. Store hours: Mon-Sat 10AM-10PM, Sun 12PM-8PM.

Q: How can I contact you for custom orders?
A: Message us on Instagram @idezirestheofficial or WhatsApp +92 300 1234567 for custom brand requests.

Still have questions? Contact us directly through WhatsApp, Instagram, or visit our store in Lahore!